Job: Collection Manager

Title Collection Manager
Location Mumbai
Job Information

Requirements:
•Collections and recovery of overdue payments from customers in identified accounts
•Continuously monitor collection / recovery status and take corrective actions to ensure
closure of critical cases in the assigned pool
•Execute plans as per the MIS reports on number of cases, current portfolio size, security
deposition etc. of critical NPA cases and strategize collections and recovery based on
forward flow, backward flow, resolution, bucketing etc.
•Undertake necessary actions in co-ordination with the legal department for cases that can
be recovered through legal intervention
Ensure establishment of goal setting and targets along with periodic reviews to achieve the
objectives of the function
•Responsible for the development, monitoring and implementation of
Loans Collections strategies, driving incremental & step change improvements
Own the day-day relationship with Credit Operations and enable delivery of
portfolio Collections performance in line with agreed business plan and service level
agreements
Formulating collections process based on the data provided by collection analytics team
Audit, review & document Collections policies, strategies & practices
Deliver detailed financial and behavioural trend analysis, and work out projections
•Liaise closely with key stakeholders – Sales / Credit Operations
•Coordinate with external agencies, government authorities, lawyers etc to maximise
collection efforts
Skills Required:
•People Management skills
•Demonstrated success & achievement orientation.
•Excellent communication skills.
•Negotiation Skills
•Action oriented & result driven
•Demonstrated ability to lead from the front.
•Affirmative in nature , Strong Leadership Skills , Clarity of thought and perseverance.
•Exceptionally high motivational levels and needs to be a self – starter.
•Working knowledge of Loan management system, data analytics etc
•5 Years of relevant experience.
Location:
Mumbai
Salary Package:
As per industry standard. Flexible as per candidate suitability

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